Contact us on our chat bubble or at ootonow@gmail.com for further instructions. Please inspect all packages upon receipt. Notify us immediately should you encounter an issue.

OOTO Wear & Gear products are limited to damage or defect only. On all OOTO items, should a rare instance occur with item damage or defect, you may not have to return the item and upon visual verification a new item will be shipped at no extra cost. Some images may appear slightly darker on item compared to on line display due to backlighting of image on your electrical device.

(-K-) or (-KR-) Denoted items hold 30 day returns from receipt with a 5 day notification of return policy.

(-T-) Denoted items hold a 7 day return from receipt with a 5 day notification of return policy.

Non denoted items hold a 14 day return from receipt with a 5 day notification policy. Not responsible for any typos' in regard to any return policies issued by Distributor/Supplier/Manufacturer.

Some items may not be returned such as but not limited to: Food stuffs, Personal hygiene items, underwear, pierced earring jewelry, Colognes/Perfumes due to health & safety.

ON SALE Items are unable to be returned unless there is damage or defect to item.

Refunds will be issued to payment method used for initial purchase less any shipping incurred. 

*Any/All Warranties/Guarantees are held by the individual Manufacturers/Suppliers/Distributors and are not with / held by us-ooto.com.

The above listed are manufacturer / Distributor policies that us-ooto.com adheres to. Any typographical / Mislabeled errors will revert to original policy of item(s) purchased. 

IN store Market is a site separate from us-ooto.com and has separate shipping/return policies. Please refer to their site for more information.